Escalation Matrix
| Details of Designation | Contact Person Name | Address | Contact No. | Email ID | Working Hours when Complainant can Call |
| Customer Care | Aniket Nerkar | Unit No. 5 Shreenath Residency-1 CHS, Jaideep Nagar, Bhandup East, Mumbai – 400 042 | +91 2246041037 | aniket@alphastrat.in | 10:00 hrs to 16:00 hrs |
| Head of Customer Care | Aniket Nerkar | Unit No. 5 Shreenath Residency-1 CHS, Jaideep Nagar, Bhandup East, Mumbai – 400 042 | +91 2246041037 | aniket@alphastrat.in | 10:00 hrs to 16:00 hrs |
| Compliance Officer | Aniket Nerkar | Unit No. 5 Shreenath Residency-1 CHS, Jaideep Nagar, Bhandup East, Mumbai – 400 042 | +91 2246041037 | aniket@alphastrat.in | 10:00 hrs to 16:00 hrs |
| CEO | Aniket Nerkar | Unit No. 5 Shreenath Residency-1 CHS, Jaideep Nagar, Bhandup East, Mumbai – 400 042 | +91 2246041037 | aniket@alphastrat.in | 10:00 hrs to 16:00 hrs |
| Principal Officer | Aniket Nerkar | Unit No. 5 Shreenath Residency-1 CHS, Jaideep Nagar, Bhandup East, Mumbai – 400 042 | +91 2246041037 | aniket@alphastrat.in | 10:00 hrs to 16:00 hrs |